About us

Presentation of Swiss Med Office

With Swiss Med Office, you have access to the excellence of Swiss healthcare services

Swiss Med Office is Switzerland’s first neutral medical advice company. We pride ourselves on guaranteeing quality and safety when assisting our customers in their choice of healthcare providers.

Founded in 2017, Swiss Med Office offers personalised care and assistance in the shape of advice regarding preventive medicine, as well as medical and surgical treatment.

With a wealth of professional experience spanning over ten years in the medical sector, we created Swiss Med Office to share with you the expertise that we have acquired over the years working alongside healthcare professionals.

Neutrality and independence

SSwiss Med Office does not in any way replace health insurance, insurance brokers, or physicians.It does, however, offer services that they simply cannot. Swiss Med Office does not receive any commission from any physician or medical institution, thus guaranteeing its neutrality. Such independence directly benefits the patient, who is not only referred to the specialist and facility most adapted to his needs, but also benefits from the advantages and perks negotiated by Swiss Med Office.

This neutral way of operating – outside of the commission-based system – is our way of guaranteeing that Swiss Med Office works with the patient’s best interests at heart, while also actively contributing towards reducing the cost of healthcare. Many companies and families have vested their trust in us and have become members in order to benefit from all the advantages that are offered by Swiss Med Office. Please do not hesitate to request our list of references.

“I am employee of an important company in the Lemanic region. Swiss Med Office was recommended to me by the HR team at my work after I spoke to them about finding it hard to manage the combination of a very busy working and home life. I have two children, my partner travels a lot for work, and my son has additional medical needs. My first language is English, and I was finding it hard to navigate the legal and medical terms of my insurance company, all in French, often missing out on claiming back items I was entitled to due to not fully understanding the system. In short, I was becoming overwhelmed and needed help. Our company uses Swiss Med Office and my HR team put me in contact with Ilham from the company, who was immediately responsive and helpful. My initial request was to understand if I could claim back any costs for my son’s glasses; Ilham contacted the insurance company, completed all necessary forms and I received the money within a few weeks. Fantastic. Since our first contact Ilham has succeeded in securing a reimbursement for medical costs I was sure the health insurance company would never agree to. Ilham continues to help me as required in a positive and effective way. I particularly like the personal approach from Swiss Med Office, being in direct contact with the person who is assisting me, by email, telephone and in person: Ilham offered to attend an important meeting regarding my son’s care with me, taking a huge pressure from my shoulders, as the meeting was in French and I was concerned that I would miss important details; not with Ilham by my side. I would recommend Swiss Med Office without hesitation; Ilham has provided me with an efficient and personal service combined with an expert knowledge of health insurance and medical care in Switzerland.”

Ms P., working in an important company in the Lemanic region